Shipping Policy

Thank you for shopping with [ADICTXN]. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.

2. Shipping Coverage

We currently ship across India. Delivery availability may vary depending on your location and courier service coverage.

3. Estimated Delivery Time

  • Metro Cities: 3–5 Business Days
  • Tier 2 & Tier 3 Cities: 5–7 Business Days
  • Remote Areas: 7–10 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Free Shipping on eligible orders as displayed on the website.
  • Standard shipping charges may apply for certain locations or promotional periods.

The final shipping cost, if applicable, will be displayed at checkout before payment.

5. Order Tracking

Once your order is dispatched, you will receive tracking information via email or SMS. Customers can use the tracking number provided to monitor shipment status.

6. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Incorrect shipping information

We appreciate your patience in such situations.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

If you notice an error in your address after placing an order, please contact us immediately.

8. Damaged or Missing Packages

If your package arrives damaged or if any items are missing, please contact our support team within 48 hours of receiving the order.

Please provide:

  • Order Number
  • Product Images
  • Package Images
  • Description of the issue

9. Failed Delivery Attempts

If delivery is unsuccessful due to customer unavailability or incorrect information, the courier may attempt redelivery. Additional shipping charges may apply for repeated delivery attempts.

10. Contact Us

For any shipping-related questions, please contact us:

Email: adictxn@gmail.com
Phone: +91 7597271002
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM

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